tag:blogger.com,1999:blog-7431320127509797635.post387191885703141224..comments2024-02-20T18:04:35.517-05:00Comments on Family Tree Maker User: Family Tree Maker: Program UpdateCousin Russhttp://www.blogger.com/profile/00326890362591254874noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-7431320127509797635.post-87738771684867382542009-11-23T08:25:59.784-05:002009-11-23T08:25:59.784-05:00Jim,
Let me direct you to a different way to get ...Jim,<br /><br />Let me direct you to a different way to get to that article as what was posted may not link for you.<br /><br />Please go to the new Knowlege Base website at<br /><br />http://ancestry.custhelp.com/ <br /><br />and enter 5029 in the Search Support box on that page.<br /><br />Hope that helps,<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-78563246391396239202009-11-23T08:24:17.723-05:002009-11-23T08:24:17.723-05:00Jim,
Please take a look as this Knowledge Base Ar...Jim,<br /><br />Please take a look as this Knowledge Base Article for 2010 crashing.<br /><br />http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/sab_answer.php?p_faqid=5029&p_search_text=&p_created=1253819644&p_sid=8Z4JdHNj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Byb2RzPTExOTIsMTE5NSwxMzExJnBfY2F0cz0mcF9wdj0zLjEzMTEmcF9jdj0mcF9wYWdlPTE!&p_li=&p_topview=1<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-2811312941279075502009-11-23T03:18:12.444-05:002009-11-23T03:18:12.444-05:00Russ,
Yes, just since the slowdown; wasn't a ...Russ,<br /><br />Yes, just since the slowdown; wasn't a problem here before. Win XP Pro SP2, AMD Athlon dual core 2GHz processor, 4 GB RAM, & 1.5 TB HDD space w/65% free. FTM 19.0.0.206 - the patch released last week.<br /><br />I submitted to support and they directed me to a KB article about deleting left over files and folders from the original installation - said it is a problem for some users. I did so and things definitely got speedier, but compacting the DB still causes FTM to close unexpectedly when it finishes.<br /><br />JimJim McGowanhttps://www.blogger.com/profile/06249619715053534604noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-44232222712384960912009-11-21T03:48:06.599-05:002009-11-21T03:48:06.599-05:00Jim,
Are you saying that 2010 has slowed down sin...Jim,<br /><br />Are you saying that 2010 has slowed down since the most recent patch that was talked about in the Blog?<br /><br />Are these crashes a new problem?<br /><br />What version of Windows are you using?<br /><br />What is the Product Version (Help, About) in Version 2010?<br /><br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-17750490498256577352009-11-21T03:43:27.603-05:002009-11-21T03:43:27.603-05:00No biggie Russ, but I was hoping to see what might...No biggie Russ, but I was hoping to see what might be causing some slowness since updating. The longer FTM is open now the worse it gets, until finally I have to close it and reopen it. If I compact the DB or backup after running FTM for a few hours, it crashes, whereas if I do that shortly after starting it all is fine. Something changed - one or more of those "many small changes" I guess - that is not agreeing with my machine here!<br /><br />Thank you.<br /><br />JimJim McGowanhttps://www.blogger.com/profile/06249619715053534604noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-69782549487121230082009-11-20T16:17:27.560-05:002009-11-20T16:17:27.560-05:00Jim,
I haven't see any details of the patch. ...Jim,<br /><br />I haven't see any details of the patch. I posted all of the details that were posted on their Blog. The Knowledge Base website doesn't have any additional information either. Sorry.<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-15546677688422678252009-11-19T22:50:58.328-05:002009-11-19T22:50:58.328-05:00Michelle, is there somewhere I can read about the ...Michelle, is there somewhere I can read about the changes you didn't list in your post? Specifically the "Improved data and formatting in a number of reports." and the "Many other small changes throughout the program to help it run more smoothly." It would be much appreciated!<br /><br />Thanks!<br /><br />JimJim McGowanhttps://www.blogger.com/profile/06249619715053534604noreply@blogger.com