tag:blogger.com,1999:blog-7431320127509797635.post6481935961048563027..comments2024-02-20T18:04:35.517-05:00Comments on Family Tree Maker User: Can not import file from Version 16 to Version 2009Cousin Russhttp://www.blogger.com/profile/00326890362591254874noreply@blogger.comBlogger104125tag:blogger.com,1999:blog-7431320127509797635.post-12397828588676561652013-01-06T09:04:48.662-05:002013-01-06T09:04:48.662-05:00Anonymous,
Did you re-look at the 2nd import log ...Anonymous,<br /><br />Did you re-look at the 2nd import log and the 2nd GEDCOM to verify that you had deleted that first (9094)?<br /><br />Did you try to generate a GEDCOM file to import it, for a test? Were you successful?<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-56161134596813519552013-01-05T16:13:33.336-05:002013-01-05T16:13:33.336-05:00For the past several days, I've been trying to...For the past several days, I've been trying to upgrade from FTM 2006 version 16 to 2012. The import always fails at the same point: An error occurred during import. And always with individual 9094. My file is only 604MB, so it's not that large.<br /><br />I tried the Low Memory import - fails at same point.<br />I've compressed the file.<br />I've re-indexed the file<br />I've ran the file fixer - no errors<br />I've ran file checker and fixed 2 minor error. Reran with no errors.<br /><br />Using the import log and gedcom file to determine who 9094 is and deleted this person.<br />However, rerunning the import fails at the same point with individual 9094 - who is a different person.<br /><br />Gedcom is not an option as I have far too many images in my database.<br /><br />What other actions can be taken to import my file into 2012? Thanks for your help in advance.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-39279155233477251622012-10-25T07:50:36.358-04:002012-10-25T07:50:36.358-04:00Ann,
I hope you restarted your computer when you ...Ann,<br /><br />I hope you restarted your computer when you saw the message about being used by another program.<br /><br />Both of those file sizes are about the size of a NEW file from Version 16 or earlier. There may not be anything in those two files.<br /><br />But try opening them in FTM2012.<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-85474846206478918562012-10-24T21:24:49.189-04:002012-10-24T21:24:49.189-04:00Hi: I am trying to help out someone who is having...Hi: I am trying to help out someone who is having troubles with her Family Tree Maker files. She handed over her tower to me and said "fix it". She has 3 versions of Family Tree Maker on her computer, version 10, 2011 and 2012. I fixed most of her file problems but there were two of her other family trees that would not open. They have extensions of FTW and FBK so they look like older version files. I opened up version 10 and tried to open either of the files and it gives me "The File you are trying to load is from a newer version of Family Tree Maker and cannot be loaded..." So then I load up 2011 and try to open the files and it says "File could not be imported. It may be in use by another program, it may be corrupt or it may not contain any data". I get the same error in 2012. I also tried Importing as New Tree but get the same error. The files are very small (433kb and 438kb). Is this small enough to be empty files? I have also tried restoring from backup with the same result. Any ideas. Thanks AnnAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-8541862014768519652012-09-29T00:29:08.701-04:002012-09-29T00:29:08.701-04:00Monica,
Great. Thanks for letting me know.
Good ...Monica,<br /><br />Great. Thanks for letting me know.<br /><br />Good luck,<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-12607392069413844242012-09-28T18:27:35.531-04:002012-09-28T18:27:35.531-04:00Hi Russ, just thought I'd let you know that th...Hi Russ, just thought I'd let you know that the transfer worked perfectly.<br />Again, thanks for your help.<br />Monica :-) Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-15421662243216453012012-09-26T22:20:44.648-04:002012-09-26T22:20:44.648-04:00Monica,
You are most welcome.
Good luck,
RussMonica,<br /><br />You are most welcome.<br /><br />Good luck,<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-76250608031707812932012-09-26T21:27:17.114-04:002012-09-26T21:27:17.114-04:00Russ, that's most helpful. Many thanks, Monica...Russ, that's most helpful. Many thanks, Monica.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-47395852717586467492012-09-26T17:58:07.540-04:002012-09-26T17:58:07.540-04:00Monica,
Yes. Just copy the FTW file from the old ...Monica,<br /><br />Yes. Just copy the FTW file from the old computer<br />and paste it into the My Documents/Family Tree Maker folder that is created when you install FTM2012. Then, File, Open, in FTM2012 and it will import the FTM2005 file.<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-44251142723936776922012-09-26T17:49:24.865-04:002012-09-26T17:49:24.865-04:00Hi Russ. My mother has FTM 2005 on an old tower th...Hi Russ. My mother has FTM 2005 on an old tower that's just about had it. We bought her a new W7 laptop (I think it is 64 bits) and intend to put FTM 2012 on it. Is it possible to transfer the old 2005 data to the new 2012 installation? <br />Regards,<br />Monica.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-12425885493874884712011-07-07T07:04:18.057-04:002011-07-07T07:04:18.057-04:00Frank,
OK, please re-read this posting. I have sh...Frank,<br /><br />OK, please re-read this posting. I have shown here, how to identify and resolve that problem. Please look closely at the first screen capture. You may have to move the window that shows you 6% to see another screen to show you a number.<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-29878760254270769042011-07-07T06:50:49.000-04:002011-07-07T06:50:49.000-04:00Hello Russ, having scanned the thread, I noticed a...Hello Russ, having scanned the thread, I noticed advice you have already given. So, with the 129.277kb file I was successful in compacting and importing into FTM 2010. However, with the larger file I have not been successful. I think I have compacted it. But when I try and import into FTM 2010 the processing appears to go further than before but stops at 6% processing and I then get the error message " The import failed because an unknown error failed".<br /><br />Regards<br />FrankFrank Lorfordhttps://www.blogger.com/profile/04952199227994556433noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-69757193779087393192011-07-07T06:23:30.892-04:002011-07-07T06:23:30.892-04:00Frank,
When you did the CTRL+ALT+C (that is the C...Frank,<br /><br />When you did the CTRL+ALT+C (that is the CTRL Key, the ALT Key, and the letter C, held down at the same time) you will see something happen. Did you see something happen?<br /><br />Please give this a try: CTRL+ALT+SHFT+UpArrow. So, hit and hold the CTRL key, the ALT key, the SHFT key, then the UpArrow key all four at the same time. A window will open where you would select START. <br /><br />When you do this, are there any errors?<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-4051721610029313082011-07-07T05:30:12.885-04:002011-07-07T05:30:12.885-04:00Hello Russ. Thank you for response. Only one file ...Hello Russ. Thank you for response. Only one file was successful which was 114,180kb in size. The two that did not load are 641,309kb and 129,277kb in size. I did try CTRL+ALT+C and nothing appeared to happen. Possibility that I did it incorrectly, could you walk me through it (Forest Gump style - as a two year old). Thanks.Frank Lorfordhttps://www.blogger.com/profile/04952199227994556433noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-82395321006144210902011-07-05T05:36:43.907-04:002011-07-05T05:36:43.907-04:00Frank,
Two of your Three Family Files are OK, rig...Frank,<br /><br />Two of your Three Family Files are OK, right?<br /><br />On the one that will not load into Version 2010, 1) what is the size of the file, and 2) did you Do the CTRL+ALT+C routine?<br /><br />Do you see any error messages?<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-28307164711431591932011-07-05T01:56:06.571-04:002011-07-05T01:56:06.571-04:00I have just purchased FTM 2010 and like others I a...I have just purchased FTM 2010 and like others I appear to get the error message when trying to load up FTW files made by FTM 2006. Although I can load up the gedcom files these do not include all the images and documents I added. I have three family trees to import, one worked the other two did not. Reading through this thread I cannot see how to correct this problem. All FTW files still work in FTM 2006, therefore not corrupted. The file that did load had the least amount of individuals. I would appreciate any suggestions as Customer support pointed me to this site. FrankFrank Lorfordhttps://www.blogger.com/profile/04952199227994556433noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-1221463017546120642010-03-31T13:08:17.852-04:002010-03-31T13:08:17.852-04:00Brian,
When you did the Find 70 and found 252 &qu...Brian,<br /><br />When you did the Find 70 and found 252 "hits" was the 70 part of a larger number, like 700, 270, 701?<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-31544569951942137522010-03-24T10:39:23.587-04:002010-03-24T10:39:23.587-04:00Brian,
Some times, you do not have to Delete the ...Brian,<br /><br />Some times, you do not have to Delete the Individual, but look at the individual's record (all of the information and scrapbook items) to see if you see something that is not right. I found that it was easier to look at the GEDCOM file and see if there were any weird (ASCII) characters in the GEDCOM that may have been causing the Errors.<br /><br />Thank you for the update.<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-55576225264947860062010-03-23T17:55:38.558-04:002010-03-23T17:55:38.558-04:00Russ,
I deleted the First Individual in the F...Russ,<br /><br /> I deleted the First Individual in the FTM Version 16 file and closed it. Imported it into FTM 2010 - took quite a while - but it finally imported everything but the deleted (1 individual) I had deleted - including all my photos. I am now in the processing of adding him BACK to my new FTM 2010 file, as well as having to add back all the "facts"... It is not fun, and it may take some time, but it does appear it's going to work... (and that I'm NOT going to have to do the same thing with the 252 other "FIND NEXT" individuals...<br /><br />Thanks so much for your help!<br /><br />BrianAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-5058659923569176922010-03-23T16:40:31.849-04:002010-03-23T16:40:31.849-04:00Russ,
I never said I didn't have any &qu...Russ,<br /><br /> I never said I didn't have any "scrapbook" items. I stated I had many "photos," but stated I wasn't sure what "scrapbook items" were... as I never made any "scrapbooks" from my FTM file. I now take it they are synonymous??? <br /><br />RE: "What did you do with that First Individual?"<br />Again I post my actions (explicitly):<br /><br />When I searched for the (individual(s)?) using the: Edit, Find individual, Search (Reference number) for "70" (the number that appeared / stopped during import)<br /><br />It resulted with: Individual found "1 of ?" … upon clicking "Find Next" button it continued revealing individuals until it finally ENDED with "Individual found 252 of 252" before it stopped...<br /><br />Does that mean I have to go to 252 different individuals, delete them all, and have to re-enter them all in 2010 after the import is completed???<br /><br /> What I did NOT do was delete the First Individual (as it appeared that it was going to be an endless process which was going to involve the 252 individuals which showed up when I clicked the "FIND NEXT" button). I guess I'm asking you in advance (if you happen to know) if that IS the case. I guess if I have only 2 options of individually deleting an individual from FTM Version 16, saving a new file with the deleted individual, importing the new file into FTM 2010, (and so forth - 252 times with each "FIND NEXT" individual) VS using the GEDCOM file which DID import - and then manually adding the photos (322) - the worse of 2 evils would be importing the photos! - But I guess I'm hoping for an easier fix... <br /><br /> The "snail mail" upgrade I'm referring to is the post by "ChrisNF" who apparently had the SAME problem I had:<br /><br />ChrisNF said...<br /><br /> Recap: At the time of my 1st post I had what FTM 2005 reported was a "damaged" file which could not be corrected by any of the FTM suggestions, and would not privatize or export even a single individual. Even the GEDCOM export lost considerable information. It was crippled and isolated although working "within" itself. By the time of the last post, the FTM 2010 update had arrived by snail mail, been installed and (apparently) worked instantly without a single error on the "damaged" file. (A post explaining this appears to have gone walkabout.)<br /><br /> Chris<br /> March 19, 2010 2:23 AM <br />_______<br /><br />I guess I'm asking you if you happen to know that if the "FIND NEXT" button shows up - that it indeed MEANS that there are THAT MANY PROBLEMS (in my case 252 Individuals) which will have to be INDIVIDUALLY deleted, followed by saving the new file, followed by opening the new file in 2010, etc... If you DON't know the answer, it's O.K. - I'll just try it ONE TIME with the First Individual and will let you know if it's going to be the ENDLESS PROCESS it appears it's going to be. That way other users might benefit from my trials! I'll let you know what happens...<br /><br />BrianAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-80595972404795082572010-03-23T15:08:01.475-04:002010-03-23T15:08:01.475-04:00Brian,
Sorry, I did not see a message that you op...Brian,<br /><br />Sorry, I did not see a message that you opened the GEDCOM file and found or didn't find that Number. And, there could have been other numbers in the "next" attempt to input.<br /><br />Don't know what "snail mail" update you are talking about.<br /><br />You have confused me. I asked if you had any Scrapbook Items. They are Images in the Scrapbook part of Version 16. You said you didn't have any. Now you are saying taht you have 332 Media Items. Media Items in Version 2010 are the same as Scrapbook items in Version 16.<br /><br />Since you said that you followed the instructions, and I know they work, what did you do with that First Individual that appeared in that 2nd window. Did you find that person on your Version 16 file? If so, what did you do then.<br /><br />After you did something to that person in Version 16, did you try to open that file in Version 2010? Is so, what happened. Did you get another Number?<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-34072683453337323042010-03-23T14:59:36.008-04:002010-03-23T14:59:36.008-04:00Russ,
As previously stated (explicit details)...Russ,<br /><br /> As previously stated (explicit details), I did get the "two screens shown in Figure 26" and DID follow the instructions, but still have the same problems/questions as stated in prior post. And, yes - I was able to open the GEDCOM file, but no "scrapbook items"... Again, my question is - do I have to manually enter the "332 media" which are missing??? ... or is there any way to get the "2010 snail mail update" that ChrisNF referred to in his post which imported his "damaged" FTM Version 16 file FLAWLESSLY??? Do you know what this "snail mail update" was that he referred to? Is there any way I can contact him to see about obtaining it?<br /><br />Thanks,<br />BrianAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-78491123959498574682010-03-23T14:41:13.799-04:002010-03-23T14:41:13.799-04:00Brian,
Are the two screens shown in Figure 26? if...Brian,<br /><br />Are the two screens shown in Figure 26? if so, follow those instructions. Did you open the GEDCOM file?<br /><br />RussCousin Russhttps://www.blogger.com/profile/00326890362591254874noreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-69063137448897940082010-03-23T12:00:43.680-04:002010-03-23T12:00:43.680-04:00Russ,
Yes, I saw the 2 screens [Import Error...Russ,<br /><br /> Yes, I saw the 2 screens [Import Error) which stated: <br /><br />FTW Import: Individuals: 70 Families: 0 Media: 332 Errors: 0<br />Import Error: The import failed because an unknown error occurred.<br /><br />When I searched for the (individual(s)?) using the: Edit, Find individual, Search (Reference number) for "70" (the number that appeared / stopped during import)<br /><br />It resulted with: Individual found "1 of ?" … upon clicking "Find Next" button it continued revealing individuals until it finally ENDED with "Individual found 252 of 252" before it stopped...<br /><br />Does that mean I have to delete the 252 individuals in the old Version 16 file, save it, open it in FTM 2010, and then manually re-enter the 252 individuals???... I'm not sure I have the energy for that! I would agree with the prior posts that FTM 2010 should support/import prior .FTM files seamlessly...<br /><br />I do have many photos in my .FTW Version 16 file, but am not sure what "Scrapbook items" are... are they the same things as photos?... If so, and I simply utilize the new GEDCOM file, from what I understand, I'll have to go back and add all of them back in??? What about ChrisNF's "snail mail update" that worked for him - which allowed him to open up his Version 16 file FLAWLESSLY with all his photos?<br /><br />Please Help...<br /><br />Thanks,<br /><br />BrianAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7431320127509797635.post-48829891408717205382010-03-23T11:32:10.900-04:002010-03-23T11:32:10.900-04:00Russ,
Yes, I got the two screens... which st...Russ,<br /><br /> Yes, I got the two screens... which stated:<br /><br />FTW Import: Individuals: 70 Families: 0 Media: 332 Errors: 0<br />Import Error: The import failed because an unknown error occurred.<br /><br />When I searched for the (individual(s)?) using the: Edit, Find individual, Search (Reference number) for "70" (the number that appeared / stopped during import)<br /><br />It resulted with: Individual found "1 of ?" … upon clicking "Find Next" button it continued revealing individuals until it finally ENDED with "Individual found 252 of 252" before it stopped...<br /><br />Does that mean I have to go to 252 different individuals, delete them all, and have to re-enter them all in 2010 after the import is completed??? I don't know if I have the energy for that... I agree with the prior users who stated he believed that the newer versions of FTM should support/import prior version .FTW files seamlessly! I guess I CAN use the GEDCOM file, but then again, I guess I'll have to go through the whole file and add all the photos that are missing... I'm not sure what "scrapbook" items are... are the same as photos?<br /><br />Thanks, BrianAnonymousnoreply@blogger.com