Ways to Support Ukraine

Ways to Support Ukraine

Please use this link to visit the Software MacKiev website. I have friends that have been impacted by the events in Ukraine. I understand that they are safe and hope they remain safe.

As you may know, RootsTech-2022 is Virtual, but in past years, it was live. The team in the Ukraine would be in Salt Lake City with use, talking about Family Tree Maker.

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Copyright © 2022 by Cousin Russ

macOS Monterey Compatibility for Family Tree Maker

For those of you who use the Mac Operating System

macOS Monterey Compatibility for Family Tree Maker ____________________________________________________________
Copyright © 2022 by Cousin Russ

User Question - Next Release

Here is a question from a reader of this blog:

When is the next release of FTM going to be released? Don't want to buy FTM 2019 if new software will be release in the next year or so....

I have two answers.

1 - I have not clue, I am a user

2 - Why Wait ? Usually when a new version is made available, Software MacKiev, as previous developers, offer a "deal".

I don't know for sure, but there may be an update to FTM2019 in the works

Get FTM2019 NOW. 

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Copyright © 2021 by Cousin Russ

macOS Big Sur Compatibility for Family Tree Maker

macOS Big Sur Compatibility for Family Tree Maker

I recommend that you read this Knowledge Base Article for Software MacKiev

https://support.mackiev.com/944428-macOS-Big-Sur-Compatibility-for-Family-Tree-Maker

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Copyright © 2020 by Cousin Russ

Family Tree Maker - Data Security Article

Please read this post from Family Tree Maker

FAMILY-TREE-MAKER---Data-Security-Article

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Copyright © 2020 by Cousin Russ

Knowledge Base - General Program Articles (update)

There are a number of articles of general nature that will be posted here:

• NEW TREE SAFETY FEATURES (FTM 2017) (23 Jun 2017)
• Resolving Performance Issues in Family Tree Maker 2017 (21 Sep 2017)
• Moving a Tree from an Earlier Version to FTM 2017 for Windows (03 Oct 2017)
• Purchasing FTM 2017 (07 Dec 2017)
• Troubleshooting Installation for FTM for Windows (09 Jan 2018)
• Saving a Crash Log for FTM 2017 for Windows (09 Jan 2018)
• Uninstalling FTM for Windows (17 Jan 2018)
• Finding Family Tree Maker Files in Windows (25 Jan 2018)
• System Requirements for FTM 2017 (14 Feb 2018)
• Fixing Display Issues in FTM for Windows (13 Mar 2018
• Importing an Existing File in FTM for Windows (05 Apr 2018)
• Generating and Sending a Sync Error Report for FTM 2017 for Windows (09 May 2018)
• Guide to Updating the FTM 2014.1 USB Drive to FTM 2017 (09 May 2018)
• Ancestry Services in Older Editions (14 May 2018)
• How to pick up your copy of FTM 2017 (01 Jun 2018)
• Manually Uninstalling FTM 2017 for Windows (02 Jun 2018)
• Keyboard Shortcuts in FTM 2017 for Windows (12 Sep 2017)
• Moving a Tree from FTM 2017 for Windows to FTM 2017 for Mac (04 Oct 2017)
• Getting a Replacement Download for FTM 2017 (09 Oct 2018)
• Free Update 23.1 for FTM 2017 (10 Nov 2018)

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Copyright © 2019 by Cousin Russ

News from Family Tree Maker

From a recent email you may have received:

WANT TO LEARN MORE ABOUT FTM 2017?

Here's how:

Compare Features. Check out a comparison chart of older FTM versions vs. the latest one.

Get the What's New List. You can read What's New in FTM 2017 in our Support Center.

Read an FAQ. You can check out Frequently Asked Questions about FTM 2017 online.

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Copyright © 2018 by Cousin Russ

Family Tree Maker - Technical Support - Live Chat

Never thought to blog about this, sorry to take so long.

If you have a problem with Family Tree Maker, the first place to visit is the Live Chat that Software MacKiev provides.

The Live Chat Hours are currently open 24 Hours a Day, 7 Days a week.

It is not a telephone number, but is probably better than a telephone call, because you can set up a Transcript of the Live Chat "conversation".

This is the Live Chat screen, and in the lower right is a conversation I am having now. And the End of my Chat, I will receive that transcript with the steps I may need to do, following our conversatoin.

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Copyright © 2017 by H R Worthington