User Question: Ancestry and Media

A Question from a reader:

What can you do once Ancestry media won't process in FTM?

Easy answer: Use Help, Family Tree Maker Tech Support, and on the Right use the LIVE CHAT Support link.

https://www.mackiev.com/techsupport/ftm/livechat.html

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Copyright © 2019 by Cousin Russ

Knowledge Base - Help Menu

There is a lot of information in the FTM2017 Help Menu

• Where should FTM users go for technical support?
• Additional Resources for FTM Users (12 Jan 2018)
• FTM 2017 Printed Companion Guide (11 Oct 2018)

I have many Blog Posts about the Family Tree Maker Help menu

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Copyright © 2018 by Cousin Russ

Knowledge Base - Updates

Articles about Recent Updates to FTM2017

• Checking FTM 2017 Version and Build Numbers (11/05/18)
• What's New in the FTM 2017 23.1 Update (11/09/18)
• Free Update 23.2 for FTM 2017 (11/10/18)
• Running the FTM 2017 23.2 Updater
• Downloading and Running the FTM 2017 23.2 Updater (10/09/18)

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Copyright © 2018 by Cousin Russ

Knowledge Base - Frequently Asked Questions

As announced earlier, here is my first blog post with links to the Family Tree Maker support website:

Do I need to purchase a new Ancestry.com subscription to use Software MacKiev versions of Family Tree Maker?

Do I need to re-register with Software MacKiev?

I already own a Software MacKiev edition. Do I need to get FTM 2017?

I am moving to a new computer. If I purchase an upgrade, will I need to install my old FTM copy on the new computer before upgrading?

I own an older version of Family Tree Maker. Can I get a discount on an upgrade?

I've installed a new Software MacKiev version. Do I need to keep the old version?

What about the Family Book Creator plugin by Stefan Harms? Is it compatible with the new versions?

What is happening with TreeSync®? I heard it has been discontinued.

Where is Family Tree Maker sold?

Where should FTM users go for technical support?

Will Software MacKiev be supporting FamilySearch?

Will versions of Family Tree Maker be available in other languages? This specific list of articles are all on the same page, but by clicking on the question the answer will be shown as text below the question

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Copyright © 2018 by Cousin Russ

Proposed New Series of Blog Posts

I have decided that I want to help readers of the blog, to be able to find articles on the FamilyTreeMaker.com support page (https://www.mackiev.com/familytreemaker/)

I will gather articles based on the seven (7) Workspaces, Offer the Article and a Link to that Article.

There probably will be some other categories, not specific to a Workspace, that I will also offer. I will probably offer about 5 articles per blog post, but if I find other articles in that same Workspace, I'll update the blog post (creating a NEW blog post, but mark is as an Update) where I will add new articles that I found. 

I will also attempt to show the Date of the Article.

In other words, I am hoping to build a Directory of articles, by workspace, written by Software MacKiev about the Family Tree Maker Program.

Since my blog posts are by Workspace, down the Left Column and the Search box in the Upper Left, you will be able to find My Blog Posts about that Workspace, as well as the Directory of Articles, hopefully, will help find information a little easier.

My blog posts are about how I use the program, and that changes over time, but I want the readers to be able to find what the good folks at Family Tree Maker have to say.

I will attempt to use this banner on this type of post to make it clear(er)

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Copyright © 2018 by Cousin Russ

User Question: Multiple Marriages in an Outline Decendant Report (ODR)

A User Question:

How to indicate a second spouse on the Descendants Outline Report?

First, check the Companion Guide in the Help Menu, page 188

Help Menu, Search Tab, select Publish, Relationship Report, Outline Descendant Report.

The bottom line, is that Family Tree Maker does that for you. The indication is the "+" as the same "level" as the Husband (in this case)

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Copyright © 2018 by H R Worthington