Due to some unfortunate circumstances I am no longer answering nor responding to questions on Facebook and the Family Tree Maker groups that are there. I have always had a place for users to ask questions in the About Tab on my Blog. AND I have had a Community on Google+, where people can have conversations about Family Tree Maker. Neither of which get much traffic. I have added a new text box in the Right Panel of the Blog, just below the Archives of this blog. The subject is Where to ask question?
at the bottom is a link that will take you to my Google+ Community. There is a place to ask to join the Community. Before you do, read the description of the community, on the Left, and the Pinned Post in the Community. Don't overlook clicking on the 3 dots, as the full post does not show when you look at the Community before joining.