Saturday, January 9, 2010

Visit to Ancestry.com Today

This blog post is not specifically about the Family Tree Maker program, more about my day visiting Ancestry.com.  You may be interested in reading blog posts that may be posted by a couple of Genealogy Bloggers, as they also were visiting with Ancestry.com.

The first such blog that I read was posted by Dear Myrtle at http://blog.dearmyrtle.com/2010/01/ancestrycom-bloggers-day-2010.html . What she posted was much the same as mine, but we were not in the same group.

My experience today, and has been consistent over the past several years, is that "They ARE listening to their Users".

From watching several Genealogy Bloggers facebook postings over the past week, they were gathering "What would like for Ancestry.com to do in 2010". I am guessing that they brought the feedback they received to the leadership and the product folks from Ancestry.com. I know that the group that I was in, they kept asking us 'What can we do better". We had a lot of back and forth about various features / offerings from Ancestry.com. They listened. They pushed back with what do you mean by that? What if we could to this? or what if we could do that.

Unlike the Genealogy Bloggers, we had a wide range of Users. Though there were 6 of us, there was a "newbie" to more experienced users of Ancestry.com. A number of us were also Family Tree Maker. To me it was a great mix of users.

Bottom line, each presenter made their presentation, but were more interested in what we had to say.

At the end of the day, We Came, They Listened. They told their stories, but wanted to hear ours.

I enjoyed spending the day with this group of Ancestry.Com / Family Tree Maker users. What a great group of folks.

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