Due to some unfortunate circumstances I am no longer answering nor responding to questions on Facebook and the Family Tree Maker groups that are there. I have always had a place for users to ask questions in the About Tab on my Blog. AND I have had a Community on Google+, where people can have conversations about Family Tree Maker. Neither of which get much traffic. I have added a new text box in the Right Panel of the Blog, just below the Archives of this blog. The subject is Where to ask question?
at the bottom is a link that will take you to my Google+ Community. There is a place to ask to join the Community. Before you do, read the description of the community, on the Left, and the Pinned Post in the Community. Don't overlook clicking on the 3 dots, as the full post does not show when you look at the Community before joining.
Never thought to blog about this, sorry to take so long. If you have a problem with Family Tree Maker, the first place to visit is the Live Chat that Software MacKiev provides. The Live Chat Hours are currently open 24 Hours a Day, 7 Days a week. It is not a telephone number, but is probably better than a telephone call, because you can set up a Transcript of the Live Chat "conversation". This is the Live Chat screen, and in the lower right is a conversation I am having now. And the End of my Chat, I will receive that transcript with the steps I may need to do, following our conversatoin.
I was looking for some documentation as to why you can and can not include as a Media File in FTM2017 to an Ancestry Member Tree (AMT) There may be issues observed during the FamilySync™ feature. As I know it, the following Media file extensions are Acceptable:
The following Documents are acceptable:
You find the filenames in the Media FOLDER that is associate with the FTM2017 file that you are working on. BUT, you need to be able to see the File Extension in File Explorer.for a Windows Computer:
You will also see the filename and extension in the Media Workspace, Collection Tab or the Detail Tab.with an Media File selected.