News from Family Tree Maker

From a recent email you may have received:

WANT TO LEARN MORE ABOUT FTM 2017?

Here's how:

Compare Features. Check out a comparison chart of older FTM versions vs. the latest one.

Get the What's New List. You can read What's New in FTM 2017 in our Support Center.

Read an FAQ. You can check out Frequently Asked Questions about FTM 2017 online.

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Copyright © 2018 by Cousin Russ

User Question: Work Around for Sync Issues

Hers is the Question:

Work Arounds for FTM 2107 et al Regarding sync issues with Ancestry

No Work Arounds. However, with FTM2017 (1480),the current, up to date version, you can keep your eye on the FamilySync Status in the upper right corner of ALL Workspaces

Right at this moment, it is Amber. 10 minutes ago, it was Green. I only use the FamilySync feature when it is GREEN.

You can also see this in the Plan Workspace, Left Panel, mid way down the screen.

and in the upper right of the same Workspace

Check the status on the FamilyTreeMaker Support Website

https://support.mackiev.com/336868-Sync-Outages-for-FTM-2017

Or get into a LiveChat with FamilyTreeMaker Support

https://support.mackiev.com/597357-Live-Chat-Service

But read:

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Copyright © 2018 by H R Worthington

Your "Family Tree Maker 2010 Advanced Topics" webinar has been rescheduled.

Your "Family Tree Maker 2010 Advanced Topics" webinar has been rescheduled.

New Date: Wednesday, May 19, 2010 Time: 8:00 PM Eastern (New York) Duration: 60 minutes Thank you for registering for the March 24th Advanced Topics webinar. Unfortunately, we have had to reschedule this webinar for May 19th. Because you have already registered, you will be automatically enrolled in the May 19th webinar; you don’t need to re-register. In the next month, we’ll be sending you more information about the webinar in May. We apologize for any inconvenience this causes and hope that you’ll be able to join us. The Family Tree Maker team

SPECIAL NOTE:
This presentation is designed to be viewed using a high-speed internet connection. If you will be using a dial-up connection, you will not be able to view this webcast. We apologize for any inconvenience this may cause.
—The Ancestry.com Webinar Team



© 2010, copyright H R Worthington

Family Tree Maker: Webinar on Sept. 30th

Please drop by the Ancestry.com Blog on Family Tree Maker:

http://blogs.ancestry.com/ancestry/2009/09/09/family-tree-maker-2010-webinar-questions/


To quote the blog:

We have a free webinar scheduled for September 30th at 8:00 PM Eastern Daylight Time. In this webinar, you’ll see a demo of the new features in Family Tree Maker 2010. We know it can take time to learn all the details of a rich application like Family Tree Maker. This webinar will hopefully help.
To help us prepare, please enter your questions in the comments section. We’ll try to answer every question in either the webinar or in blog entries here. To keep us all on track, please limit your questions to those regarding functionality in Family Tree Maker 2010.
As always, you can see past webinars on FamilyTreeMaker.com. These will be especially helpful to you if you’ve upgraded from Version 16 or earlier. To attend the upcoming webinar, register here.
Thanks for entering your questions about Family Tree Maker 2010 functionality — we’ll look forward to reading every one. Thanks!
End of Quote:
I have signed up.

Family Tree Maker Email Lists

There are a number of areas for support of the Family Tree Maker program. The first place to look is the HELP menu, withing the Family Tree Maker program.

Further online support can be found by clicking on Help, Online Help Center in most recent versions of the program. That will take you here:


Knowledge Base Websites or Online Help Center

Online Support for Family Tree Maker Version 16 and earlier

http://pastftm.custhelp.com/

Online Support for Family Tree Maker Version 2008, 2009, and 2010

http://ftm.custhelp.com/

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There are a couple of Email Lists that Family Tree Maker User's subscribe for Help, Ask Questions, or to help other users with the program.


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Rootsweb FTM-Tech List

List information page
http://lists.rootsweb.com/index/other/Software/FTM-TECH.html


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FTM-2008-Help

To subscribe from the list, please send an email to 
FTM-2008-HELP-request@rootsweb.com with the word 'subscribe' without the quotes in the subject and the body of the message


To unsubscribe from the list, please send an email to 
FTM-2008-HELP-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

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FTM-Help

To subscribe from the list, please send an email to 
FTM-HELP-request@rootsweb.com with the word 'subscribe' without the quotes in
the subject and the body of the message

To unsubscribe from the list, please send an email to 
FTM-HELP-request@rootsweb.com with the word 'unsubscribe' without the quotes in
the subject and the body of the message

Family Tree Magazine Annoucement for Family Tree Maker 2009

A resource to consider is the Family Tree Magazine. There is a website and you can subscribe to the physical magazine.

Here is a link to The Genealogy Insider Blog announcement for the Family Tree Maker Version 2009.

http://blog.familytreemagazine.com/insider/Family+Tree+Maker+2009+Released.aspx

Family Tree Maker Web Sites and Links

Here is the beginning of a list of Web Pages that talk about Family Tree Maker OR are resources for this program.

1. The Family Tree Maker Knowledge Base website for Versions 2008 and 2009: There are at least two ways to get there. The link at the beginning of this line and the Help, Online Help Center, within the Family Tree Maker program. There are articles are of interest. There is a Keyword search available to help locate a specific article.
2. The Family Tree Maker Knowledge Base website for Versions, prior to Version 2008. This is a very good resource in the use of the Family Tree Maker program, of versions prior to 2008.
3. The Genealogy.Com Learning Center. There are a number of articles dealing with the Family Tree Maker program as well as other Genealogy articles.
4. The Family Tree Maker Home Page. There is a link to What is In Family Tree Maker, a link to an Interactive Training Tutorial, a link to Webinar's, and a link to purchase the program.
5. Family Tree Maker Version history. This is an updated version of the next link
   
6. Family Tree Maker version history. Of interest, this page provides the history of the various versions of the Family Tree Maker program.
7. Family Tree Maker GenForums: A great place to search looking for User to User help with the Family Tree Maker program. It's important to understand that the Family Tree Maker links, on this page, will take you to specific GenForums to answer questions on specific aspects of the program. For example, if you have questions on how to use the Family Tree Maker program, the Family Tree Maker: Usage and How-To Questions Get the Most Out of Your FTM Software may be the place to start. Again, it is Users helping other Users. The first point for help, AFTER the Help Menu within the program, would be the Online Help Center / Knowledge Base website (#1 above)
8. Ancestry.Com Family Tree Maker Message Board. This is another User to User message board for users of the Family Tree Maker program.

Both 8 and 9 have and option for you to be notified when someone replies to any question that you post there.

Other helpful websites will be included in this Blog as they are identified.