Reader Question: What is included in the FamilySync

From a reader:

Does syncing your tree include information in the Media and Tasks tabs?

Not everything that is in your Family Tree Maker File, that you see and enter, is included in the Sync Process.

The Names, Dates, Places, Citations, and Media files are all included in the Sync Process.

There are some Media files that are NOT included when you Sync. Any Media File that you mark as Private and those Media files that come from Ancestry. For example, I have Marked this Media file as Private. I do not what this image to be in my Ancestry Member Tree.

Any FACTs that are marked Private, will also not be included in FamilySync. For example, I do not want the Address Facts that I have in my database, in my Ancestry Member Tree. So, I mark them Private.

I have Person Notes, that I am not ready to have in the Ancestry Member Tree, so I mark those notes as Private.

Research Notes / Logs, by default are marked Private and will not be put online. and the Task / To Do list are also not put online during the FamilySync Process.

Here is a link to other FamilySync articles on this blog and links to the Family Tree Maker Knowledge Base website.

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Copyright © 2019 by Cousin Russ

Knowledge Base - General Program Articles (update)

There are a number of articles of general nature that will be posted here:

• NEW TREE SAFETY FEATURES (FTM 2017) (23 Jun 2017)
• Resolving Performance Issues in Family Tree Maker 2017 (21 Sep 2017)
• Moving a Tree from an Earlier Version to FTM 2017 for Windows (03 Oct 2017)
• Purchasing FTM 2017 (07 Dec 2017)
• Troubleshooting Installation for FTM for Windows (09 Jan 2018)
• Saving a Crash Log for FTM 2017 for Windows (09 Jan 2018)
• Uninstalling FTM for Windows (17 Jan 2018)
• Finding Family Tree Maker Files in Windows (25 Jan 2018)
• System Requirements for FTM 2017 (14 Feb 2018)
• Fixing Display Issues in FTM for Windows (13 Mar 2018
• Importing an Existing File in FTM for Windows (05 Apr 2018)
• Generating and Sending a Sync Error Report for FTM 2017 for Windows (09 May 2018)
• Guide to Updating the FTM 2014.1 USB Drive to FTM 2017 (09 May 2018)
• Ancestry Services in Older Editions (14 May 2018)
• How to pick up your copy of FTM 2017 (01 Jun 2018)
• Manually Uninstalling FTM 2017 for Windows (02 Jun 2018)
• Keyboard Shortcuts in FTM 2017 for Windows (12 Sep 2017)
• Moving a Tree from FTM 2017 for Windows to FTM 2017 for Mac (04 Oct 2017)
• Getting a Replacement Download for FTM 2017 (09 Oct 2018)
• Free Update 23.1 for FTM 2017 (10 Nov 2018)
• Installing Family Tree Maker 2017 for Mac (06 Jun 2018)
• Installing Family Tree Maker 2017 for Windows (06 Jun 2018)
• “Format the disk” warning when inserting the FTM USB Drive (10 Jun 2018)
• Workspaces (Tabs) in FTM 2017 for Windows (12 Jun 2018)
• Opening Old and Unsupported Files in FTM 2008-2017 for Windows (16 Jun 2018)
• Comparing FTM and Ancestry Trees when using FamilySync (29 Jun 2018)
• FTM 2017 for Windows Crashes or Closes Unexpectedly (02 Jul 2018)
• Resetting Program Settings to Default in FTM 2017 for Windows (12 Jul 2018)
• Troubleshooting Connectivity Issues in FTM 2017 for Windows (03 Aug 2018)
• Troubleshooting Sync in FTM 2017 for Windows (28 Aug 2018)
• HOW TO COMPACT AND BACK UP A LINKED TREE (28 Sep 2018)
• What's New in Family Tree Maker 2017? (04 Oct 2018)
• FAMILY TREE MAKER 2017 FAQ (08 Nov 2018)

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Copyright © 2019 by Cousin Russ

Knowledge Base - FTM2017 for the Mac (update)

Here are some specific Mac Knowledge Base articles:

• Using Color Coding in FTM 2017 for Mac (04 Dec 2017)
• Uploading a tree from FTM 2017 for Mac to Ancestry (01 Dec 2017)
• Moving a tree from FTM 2014 for Windows to FTM 2017 for Mac (01 Dec 2017)
• Downloading a tree from Ancestry to FTM 2017 for Mac (01 Dec 2017)
• Restoring a Tree from a Backup File in Family Tree Maker 2017 for Mac (27 Nov 2017)
• Compacting a File in Family Tree Maker 2017 for Mac (29 Dec 2017)
• Using the Find Missing Media tool in Family Tree Maker for Mac (29 Dec 2017)
• Checking Mac OS X Version and Processor Information (17 Jan 2018)
• Uninstalling FTM for Mac (17 Jan 2018)
• Troubleshooting Installation for FTM for Mac (13 Feb 2018)
• Guide to Replacing the FTM 2017 Mac Installer on the USB (06 Mar 2018)
• Moving a tree from earlier versions to FTM 2017 for Mac (27 Mar 2918)
• Generating and Sending a Sync Error Report for FTM 2017 for Mac (09 May 2018)
• Guide to Updating the FTM 3.1 USB Drive to FTM 2017 (09 May 2018)
• Merging Duplicate Individuals in FTM 1-3 and 2017 for Mac (14 Jun 2018)
• Opening Old and Unsupported Files in FTM 2017 for Mac (16 Jun 2018)
• Backing Up a File in FTM 2017 for Mac (22 Jun 2018)
• Troubleshooting Sync in FTM 2017 for Mac (28 Aug 2018)
• FTM 2017 for Mac Crashes or Closes Unexpectedly (05 Sep 2018)
• Troubleshooting Connectivity Issues in FTM 2017 for Mac (14 Sep 2018)
• Resetting Program Settings to Default in FTM 2017 for Mac (14 Sep 2018)
• Sync Issue - Media Not Uploading from FTM 2017 for Mac [Fixed in 23.2] (28 Sep 2018)
• Ancestry Login Issue - FTM 2017 for Mac [Fixed in 23.2] (01 Oct 2018)

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Copyright © 2019 by Cousin Russ

Knowledge Base - General Program Articles (update)

There are a number of articles of general nature that will be posted here:

• NEW TREE SAFETY FEATURES (FTM 2017) (23 Jun 2017)
• Resolving Performance Issues in Family Tree Maker 2017 (21 Sep 2017)
• Moving a Tree from an Earlier Version to FTM 2017 for Windows (03 Oct 2017)
• Purchasing FTM 2017 (07 Dec 2017)
• Troubleshooting Installation for FTM for Windows (09 Jan 2018)
• Saving a Crash Log for FTM 2017 for Windows (09 Jan 2018)
• Uninstalling FTM for Windows (17 Jan 2018)
• Finding Family Tree Maker Files in Windows (25 Jan 2018)
• System Requirements for FTM 2017 (14 Feb 2018)
• Fixing Display Issues in FTM for Windows (13 Mar 2018
• Importing an Existing File in FTM for Windows (05 Apr 2018)
• Generating and Sending a Sync Error Report for FTM 2017 for Windows (09 May 2018)
• Guide to Updating the FTM 2014.1 USB Drive to FTM 2017 (09 May 2018)
• Ancestry Services in Older Editions (14 May 2018)
• How to pick up your copy of FTM 2017 (01 Jun 2018)
• Manually Uninstalling FTM 2017 for Windows (02 Jun 2018)
• Keyboard Shortcuts in FTM 2017 for Windows (12 Sep 2017)
• Moving a Tree from FTM 2017 for Windows to FTM 2017 for Mac (04 Oct 2017)
• Getting a Replacement Download for FTM 2017 (09 Oct 2018)
• Free Update 23.1 for FTM 2017 (10 Nov 2018)
• Installing Family Tree Maker 2017 for Mac (06 Jun 2018)
• Installing Family Tree Maker 2017 for Windows (06 Jun 2018)
• “Format the disk” warning when inserting the FTM USB Drive (10 Jun 2018)
• Workspaces (Tabs) in FTM 2017 for Windows (12 Jun 2018)
• Opening Old and Unsupported Files in FTM 2008-2017 for Windows (16 Jun 2018)
• Comparing FTM and Ancestry Trees when using FamilySync (29 Jun 2018)
• FTM 2017 for Windows Crashes or Closes Unexpectedly (02 Jul 2018)
• Resetting Program Settings to Default in FTM 2017 for Windows (12 Jul 2018)
• Troubleshooting Connectivity Issues in FTM 2017 for Windows (03 Aug 2018)
• Troubleshooting Sync in FTM 2017 for Windows (28 Aug 2018)

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Copyright © 2019 by Cousin Russ

Knowledge Base - Sync (updated)

For me, the FAMILYSYNC® process is a key feature of Family Tree Maker. It allows me to easily update on Ancestry Member Tree (AMT)

• What is happening with TreeSync®? I heard it has been discontinued. 
• Understanding the Sync Weather Report in FTM 2017 (02 Jun 2016)
• GETTING READY FOR FAMILYSYNC® 101 (06 Sep 2018)
• Sync Outages for FTM 2017 (18 Oct 2018)
• Best Practices for Syncing in FTM 2017 (11 June 2018)
• FTM 2017 — What’s Not Synced with FamilySync® (06 Sep 2018)

I have a several Blog Posts on FTM2017 Family Sync

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Copyright © 2018 by Cousin Russ

Knowledge Base - Sync

For me, the FAMILYSYNC® process is a key feature of Family Tree Maker. It allows me to easily update on Ancestry Member Tree (AMT)

• What is happening with TreeSync®? I heard it has been discontinued. 
• Understanding the Sync Weather Report in FTM 2017 (02 Jun 2016)
• GETTING READY FOR FAMILYSYNC® 101 (06 Sep 2018)
• Sync Outages for FTM 2017 (18 Oct 2018)

I have a several Blog Posts on FTM2017 Family Sync

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Copyright © 2018 by Cousin Russ

Uploading Photos or Documents to an Ancestry Member Tree (AMT)

I was looking for some documentation as to why you can and can not include as a Media File in FTM2017 to an Ancestry Member Tree (AMT)

There may be issues observed during the FamilySync™ feature.

As I know it, the following Media file extensions are Acceptable:

• JPG
• JPEG
• PNG
• TIF
• BMP

The following Documents are acceptable:

• DOC
• DOCX
• TIF
• PDF
• TXT

You find the filenames in the Media FOLDER that is associate with the FTM2017 file that you are working on. BUT, you need to be able to see the File Extension in File Explorer.for a Windows Computer:

You will also see the filename and extension in the Media Workspace, Collection Tab or the Detail Tab.with an Media File selected.

These media files will be found in the Gallery of the AMT

Further information can be found on the Ancestry.com Support page

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Copyright © 2017 by H R Worthington

FamilySync Observation

Now that we have been using the new interface to Ancestry.com, using the new FamilySync feature, I have an observation. This observation has changed "WHEN" I use the FamilySync Feature.

This observation comes from being aware of how long it takes to do a FamilySync. I have found that the more citations that I am working with, the longer the Sync process takes. Instead of doing a Sync every two or three hours, I am doing it about every hour.

In this example, I had been working a couple of hours and ended up with syncing 2,165 Citations. My observation is that the Sync takes longer.

As I mentioned earlier, I have changed my Sync process:

1. Compact and Back Up the file, ADDING the Time to the Back Up Filename
2. SyncNow
3. Export the FamilySync Log to a PDF file (saving that PDF file)
4. File, Back Up, again  adding the Time to the Back Up Filename.

At the End of the Day, File, Close, File, Exit.

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Copyright © 2017 by H R Worthington

FTM2017 - Back2Basics - Back Up / Sync / Back Up

Back2Basics - an update to my Sync Best Practices. Back Up / Sync / Back Up

After a computer crash, I learned something about the new, FTM2017 Back Up, FamilySync, and Restore features.

I have changed my Best Practices when doing a FamilySync. That is to do a Compact File, including the Back Up feature, both before and after the SyncNow.


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Copyright © 2017 by H R Worthington

What is a Sync Weather Report

When you do a FamilySync™ you will see a new screen, the Sync Weather Report.

The text in this "Weather Report" will most likely change, as this feature has just been turned on for us, the End User. I wasn't going to post this, because it might and will probably change. But what is important is that we just don't click through (Continue Sync) without READING the content of the information that is provided. In this case, the FamilySync feature has a warning about what is going on. The feature is safe, but read the whole message as to that is going on.

Welcome to the Sync Weather Report system.

We created this system to alert you to conditions that may affect your syncing. A orange window like this one means you should experience caution in syncing. A red window means syncing is down or so dangerous that we will not permit you to sync until these conditions improve.

Current Issues

FamilySync has been officially online for just 48 hours now and we see it has some quirks of its own to work out. Here are some notes.

Ancestry Side Changes: You may see changes on the Ancestry side when you didn't make any, especially on your first sync. This is a known issue and is not dangerous. What's happening is FamilySync occassionally picking up "time stamps" that tell us what has changed and reporting them as real changes when obvioiusly they're not. We're working with Ancestry to fix this.

Safe Mode for Ancestry Syncing. When changes are made only on the FTM side, sync speeds are lightening fast compared to TreeSync. But for the moment, syncing Ancestry side changes take place in "Safe Mode' which takes 2-3 times linger than before. While we work with Ancestry to make an Ancstry side sync that is both safe and fast we'd suggest making all your changes on the FTM side.

BUG REPORTING

We are committed to making syncing faster, safer and smarter. If you have issues with syncing please report them using our Bug Reporter system by clicking here. 

The important point here is the level of communication that has been added to this feature. This message appears very quickly at the start of the process so that WE can decide if WE want to continue with this process.

That last paragraph is probably the most important part. If you see a Bug, Report the Bug. That is the only way they know that there may be a problem to resolve. 

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Copyright © 2017 by H R Worthington

Software MacKiev introduces FamilySync™

Software MacKiev introduces FamilySync™

The blog will be posted on Wednesday, March 15^th or Monday March 20^th. TreeSync retirement is Wednesday, March 29, 2017.

Last year, we announced the purchase of Family Tree Maker desktop software by Software MacKiev and because we wanted to make the transition to a new owner as smooth as possible, we committed at least a year of customer and product support.  The goal has always been to maintain the capability to share your family tree data between files on your computer with your personal Ancestry online trees. We’ve been hard at work co-developing a new Ancestry gateway with Software MacKiev to use in their Family Tree Maker 2017, which will be available soon.  We believe Software MacKiev continues to deliver the best value to users of Family Tree Maker with their focus and expertise in software solutions.   

What you should know:

·         TreeSync will be replaced by Software MacKiev’s FamilySync™.  In the new FamilySync, Ancestry’s search, merge, and Ancestry hints will all work as they do now for users who sync with their Ancestry trees and you can also look forward to more exciting new improvements.

·         FamilySync will be available only in Software MacKiev’s Family Tree Maker 2017 edition, which will be released on March 31, 2017.

The upgrade is free for all users who purchased a copy of a MacKiev Family Tree Maker edition since March 1, 2016. Those with previous Ancestry editions, or who got a free copy of Family Tree Maker 2014.1 or Mac 3.1, are eligible for discounted upgrades. The pre-order upgrade is $29.95 for those who sign up for Software MacKiev’s mailing list before March 29 and the upgrade will continue to be a discounted price ($39.95) for a limited time after March 29.

·         Between Wednesday, March 29 and Friday, March 31, there will be a short period where syncing functionality may be interrupted as Software MacKiev rolls out their new syncing technology.  

·         As of March 29, 2017, Ancestry will no longer be supporting TreeSync, given the introduction of Software MacKiev’s FamilySync™.  Software MacKiev will continue to handle all related customer questions for Family Tree Maker.  Visit Software MacKiev’s Family Tree Maker Support Center at support.familytreemaker.com if you have questions.

For additional information, news and discounted upgrade offers for Family Tree Maker, visit www.familytreemaker.com.