Family Tree Maker 2011 - Program Updates

Service Pack 1 contains a number of user requested and reported updates and fixes.

The following fixes and updates are included in this service pack:

1. General performance improvements throughout the program
2. Performance improvements to Web merge
3. Re-enabled right-click functionality in Web Search
4. New option added to Options dialog to enable/disable enhancing merged images from Ancestry.com
5. Resolved issue of media not being merge properly during Ancestry.com Web merge
6. Resolved issue where user is unable to modify reference notes in Sources workspace
7. And much more...

Click Here for a more detailed view of the enhancements and bug fixes included in this service pack.

Auto-installation

1. Connect to the Internet.
2. Start Family Tree Maker 2011.
3. You should receive a notification that an update is available. Click the "Update" button.
4. Run the .exe file.

Microsoft Windows Vista and Windows 7 users may need to complete the following additional steps to auto-install the update:

1. Close Family Tree Maker if it is open.
2. Right-click the shortcut for Family Tree Maker 2011 and select "Run as administrator."
3. You will be asked to confirm that FTM.exe should have rights to access the computer. Click "Allow."
4. The notification that an update is available should appear at this time. If not, please complete the remaining steps listed below.
1. Click the "Help" menu item at the top of the program.
2. Click "Check for Updates…"
3. The program will check for an update and notify you if one is available.
5. If no notification is displayed then please do a manual install as described below

To manually install the service pack:

1. Close Family Tree Maker
2. Download the patch here (.zip) or (.exe)
3. Unzip the file (if the .zip file is downloaded)
4. Run the .exe file

Please note: When installing the executable patch, you may be asked to locate the file to patch. You can select either the Family Tree Maker shortcut located on the desktop or the ftm.exe file which should be located in the C:\Program Files\Family Tree Maker 2011 folder.

To verify that the update worked do the following:

1. Open Family Tree Maker 2011
2. Click the "Help" menu item at the top of the program
3. Click "About Family Tree Maker…"
4. On the Product Information tab there is a version number. If the update was successful the version number will be 20.0.0.376
5. If no notification is displayed and your product version number is not 20.0.0.376 then please do a manual install as described above

Technical support is also available. See our contact page for support options.

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