Why am I not seeing the Tabs in the Person View ?

Blog post comment that they were not seeing the Media and Notes Tabs in the People Workspace, Person view

Note: the screen may go blank in the last 2 or 3 seconds. Sorry about that. _______________________________________________________________
Copyright © 2017 by H R Worthington

Why am I getting Bad Search Results?

User Question: Why am I getting Bad Search Results? Can't answer that specifically, but can only show how I do Searches from within FTM2017


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Copyright © 2017 by H R Worthington

How to manage a large Marriage Report ?

A FTM2017 (for the Mac) was having difficulty managing a large Marriage Report, where relationships needed to be updated.


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Copyright © 2017 by H R Worthington

Where to ask questions ?

Due to some unfortunate circumstances I am no longer answering nor responding to questions on Facebook and the Family Tree Maker groups that are there.

I have always had a place for users to ask questions in the About Tab on my Blog. AND I have had a Community on Google+, where people can have conversations about Family Tree Maker. Neither of which get much traffic.

I have added a new text box in the Right Panel of the Blog, just below the Archives of this blog.

The subject is Where to ask question?

at the bottom is a link that will take you to my Google+ Community. There is a place to ask to join the Community. Before you do, read the description of the community, on the Left, and the Pinned Post in the Community. Don't overlook clicking on the 3 dots, as the full post does not show when you look at the Community before joining.

When you ask to join, I look at your Google+ Profile to see what we have in Common, so I know why you want to join this private community. I am looking for something in your profile for that. Who you follow, kitten photos, don't count. I am looking to see if the requesting PERSON has something in common with the Community, and that requires a little work to add that information to your profile.

Please read those two documents, as I have tried to explain the purpose and goals of the Community.

Here is a link to that community.

Cousin Russ Genealogy Community

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Copyright © 2017 by H R Worthington

How to Un-Ignore a Shaky Leaf Hint for FTM2017?

After I posted the How to Ignore a hint in FTM2017, and was successful, I really did NOT what to ignore that hint. I spent some time trying to determine how to do this, and here is my result.



I will continue to look for a better answer, and I have provided Feedback to Family Tree Maker on this problem.
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Copyright © 2017 by H R Worthington

Who or What is linked to this Media File ?

Another Facebook Group question about who or what this media file was linked to



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Copyright © 2017 by H R Worthington

Why doesn't the IGNORE button Work ?

In response to a user report problem about the Ignore Button in FTM2017, Web Search Workspace. I'll try to explain how it works.


The IGNORE button is for Hints, not search results

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Copyright © 2017 by H R Worthington

User Question: How to identify people at an Address to add a photograph

There was a question in the Family Tree Maker Facebook Group about how to use the Filter Feature to add a photograph to any one living at that address.

Here is how:





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Copyright © 2017 by H R Worthington

Family Tree Maker - Technical Support - Live Chat

Never thought to blog about this, sorry to take so long.

If you have a problem with Family Tree Maker, the first place to visit is the Live Chat that Software MacKiev provides.

The Live Chat Hours are currently open 24 Hours a Day, 7 Days a week.

It is not a telephone number, but is probably better than a telephone call, because you can set up a Transcript of the Live Chat "conversation".

This is the Live Chat screen, and in the lower right is a conversation I am having now. And the End of my Chat, I will receive that transcript with the steps I may need to do, following our conversatoin.

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Copyright © 2017 by H R Worthington

Uploading Photos or Documents to an Ancestry Member Tree (AMT)

I was looking for some documentation as to why you can and can not include as a Media File in FTM2017 to an Ancestry Member Tree (AMT)

There may be issues observed during the FamilySync™ feature.

As I know it, the following Media file extensions are Acceptable:

• JPG
• JPEG
• PNG
• TIF
• BMP

The following Documents are acceptable:

• DOC
• DOCX
• TIF
• PDF
• TXT

You find the filenames in the Media FOLDER that is associate with the FTM2017 file that you are working on. BUT, you need to be able to see the File Extension in File Explorer.for a Windows Computer:

You will also see the filename and extension in the Media Workspace, Collection Tab or the Detail Tab.with an Media File selected.

These media files will be found in the Gallery of the AMT

Further information can be found on the Ancestry.com Support page

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Copyright © 2017 by H R Worthington