Knowledge Base - Frequently Asked Questions

As announced earlier, here is my first blog post with links to the Family Tree Maker support website:

Do I need to purchase a new Ancestry.com subscription to use Software MacKiev versions of Family Tree Maker?

Do I need to re-register with Software MacKiev?

I already own a Software MacKiev edition. Do I need to get FTM 2017?

I am moving to a new computer. If I purchase an upgrade, will I need to install my old FTM copy on the new computer before upgrading?

I own an older version of Family Tree Maker. Can I get a discount on an upgrade?

I've installed a new Software MacKiev version. Do I need to keep the old version?

What about the Family Book Creator plugin by Stefan Harms? Is it compatible with the new versions?

What is happening with TreeSync®? I heard it has been discontinued.

Where is Family Tree Maker sold?

Where should FTM users go for technical support?

Will Software MacKiev be supporting FamilySearch?

Will versions of Family Tree Maker be available in other languages? This specific list of articles are all on the same page, but by clicking on the question the answer will be shown as text below the question

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Copyright © 2018 by Cousin Russ