Knowledge Base - General Program Articles

There are a number of articles of general nature that will be posted here:

• System Requirements for FTM 2017 (14 Feb 2018)
• Saving a Crash Log for FTM 2017 for Windows (09 Jan 2018)
• Moving a Tree from an Earlier Version to FTM 2017 for Windows (03 Oct 2017)
• Resolving Performance Issues in Family Tree Maker 2017 (21 Sep 2017)
• NEW TREE SAFETY FEATURES (FTM 2017) (23 Jun 2017)

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Copyright © 2018 by Cousin Russ

Knowledge Base - Help Menu

There is a lot of information in the FTM2017 Help Menu

• Where should FTM users go for technical support?
• Additional Resources for FTM Users (12 Jan 2018)
• FTM 2017 Printed Companion Guide (11 Oct 2018)

I have many Blog Posts about the Family Tree Maker Help menu

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Copyright © 2018 by Cousin Russ

Knowledge Base - Sync

For me, the FAMILYSYNC® process is a key feature of Family Tree Maker. It allows me to easily update on Ancestry Member Tree (AMT)

• What is happening with TreeSync®? I heard it has been discontinued. 
• Understanding the Sync Weather Report in FTM 2017 (02 Jun 2016)
• GETTING READY FOR FAMILYSYNC® 101 (06 Sep 2018)
• Sync Outages for FTM 2017 (18 Oct 2018)

I have a several Blog Posts on FTM2017 Family Sync

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Copyright © 2018 by Cousin Russ

Knowledge Base - Charting Companion (Plug-In)

The Charting Companion is a Plug-In for Family Tree Maker

• FAQ for Charting Companion 6 (07 Aug 2018)
• FAQ for Charting Companion 7 (04 Oct 2018)
• Another installation is in progress Error when Installing Charting Companion (12 Oct 2018)
• Charting Companion FAQ (15 Oct 2018)
• Troubleshooting Charting Companion Registration (15 Oct 2018)

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Copyright © 2018 by Cousin Russ

Knowledge Base - Family Book Creator (Plug-In)

The Family Book Creator is a Plug-in for Family Tree Maker.

• Family Book Creator and FTM 2017 (updated 24 October 2018)
• What about the Family Book Creator plugin by Stefan Harms? Is it compatible with the new versions?

I have blogged about this Plug-In in the past

• Family Book Creator

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Copyright © 2018 by Cousin Russ

User Question: No Spouse Entered

A User Requestion:

A person has multiple parents listed, natural parent (not married), adopted parents, [no spouse entered]. [no spouse entered] is listed for both father and mother. Because of this when I try to show the person's tree no ancestors appear. I do not know how to fix this?

In the Search Box, upper Left, enter "No Spouse Entered". I have already blogged about that.

Hope this helps


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Copyright © 2018 by Cousin Russ

Knowledge Base - Updates

Articles about Recent Updates to FTM2017

• Checking FTM 2017 Version and Build Numbers (11/05/18)
• What's New in the FTM 2017 23.1 Update (11/09/18)
• Free Update 23.2 for FTM 2017 (11/10/18)
• Running the FTM 2017 23.2 Updater
• Downloading and Running the FTM 2017 23.2 Updater (10/09/18)

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Copyright © 2018 by Cousin Russ

Knowledge Base - Frequently Asked Questions

As announced earlier, here is my first blog post with links to the Family Tree Maker support website:

Do I need to purchase a new Ancestry.com subscription to use Software MacKiev versions of Family Tree Maker?

Do I need to re-register with Software MacKiev?

I already own a Software MacKiev edition. Do I need to get FTM 2017?

I am moving to a new computer. If I purchase an upgrade, will I need to install my old FTM copy on the new computer before upgrading?

I own an older version of Family Tree Maker. Can I get a discount on an upgrade?

I've installed a new Software MacKiev version. Do I need to keep the old version?

What about the Family Book Creator plugin by Stefan Harms? Is it compatible with the new versions?

What is happening with TreeSync®? I heard it has been discontinued.

Where is Family Tree Maker sold?

Where should FTM users go for technical support?

Will Software MacKiev be supporting FamilySearch?

Will versions of Family Tree Maker be available in other languages? This specific list of articles are all on the same page, but by clicking on the question the answer will be shown as text below the question

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Copyright © 2018 by Cousin Russ

Family History Blog Posts and Family Tree Maker

This blog post is a result of reading Tony Proctor's Parallax View, A different view on things, titled The Future of Online Trees. His blog got me to think about what I might do when linking my Family Blog posts into Family Tree Maker.

This video are my thoughts on how I am linking my blog posts into my database..


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Copyright © 2018 by Cousin Russ

Proposed New Series of Blog Posts

I have decided that I want to help readers of the blog, to be able to find articles on the FamilyTreeMaker.com support page (https://www.mackiev.com/familytreemaker/)

I will gather articles based on the seven (7) Workspaces, Offer the Article and a Link to that Article.

There probably will be some other categories, not specific to a Workspace, that I will also offer. I will probably offer about 5 articles per blog post, but if I find other articles in that same Workspace, I'll update the blog post (creating a NEW blog post, but mark is as an Update) where I will add new articles that I found. 

I will also attempt to show the Date of the Article.

In other words, I am hoping to build a Directory of articles, by workspace, written by Software MacKiev about the Family Tree Maker Program.

Since my blog posts are by Workspace, down the Left Column and the Search box in the Upper Left, you will be able to find My Blog Posts about that Workspace, as well as the Directory of Articles, hopefully, will help find information a little easier.

My blog posts are about how I use the program, and that changes over time, but I want the readers to be able to find what the good folks at Family Tree Maker have to say.

I will attempt to use this banner on this type of post to make it clear(er)

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Copyright © 2018 by Cousin Russ